Privacy policy
Last updated: November 29, 2025
Tomwoods Home operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tomwoods Home is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymised or de-identified so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact information including your name, address, billing address, shipping address, telephone number, and email address.
Financial information including credit card, debit card, and account details, payment confirmation, and related payment data.
Account information including username, password, security questions, settings, and user preferences.
Transaction information including the items you view, cart, wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
Communications with us including customer service correspondence.
Device information including IP address, browser details, and other unique identifiers.
Usage data including how and when you interact with the Services.
Personal Information Sources
We may collect personal information from:
Direct interactions with you;
Automatically through your device and cookies;
Service providers acting on our behalf;
Business partners or third parties.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information to:
Provide and enhance the Services, including fulfilling orders, maintaining your account, shipping goods, managing returns, personalising recommendations, and enabling customer reviews;
Conduct marketing and advertising activities, including sending promotional emails or displaying online adverts;
Support security and fraud prevention;
Communicate with you, including customer care and service notices;
Comply with legal obligations and regulatory requirements.
How We Disclose Personal Information
We may disclose your personal information to:
Shopify and other service providers (payment processing, cloud hosting, shipping, etc.);
Business or marketing partners;
Third parties with your consent or instruction;
Affiliates within our corporate group;
Relevant parties during business transactions or legal processes.
Relationship with Shopify
The Services are hosted by Shopify, which also collects and processes your personal information to enable and improve our platform. Shopify may combine data from your interactions with this Store and other merchants. In these cases, Shopify acts independently as the personal data controller. To understand Shopify’s data practices, consult the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may link to external websites. Their privacy, accuracy, and security are beyond our control. Information shared publicly on social media or external platforms may be visible to third-party users without restriction.
Children’s Data
The Services are not intended for minors, and we do not knowingly collect personal information from individuals below the age of legal majority in your jurisdiction.
Security and Retention of Your Information
We cannot guarantee perfect security, and data transmitted online may not be secure. Retention durations vary based on business, legal, and operational needs.
Your Rights and Choices
Depending on where you reside, you may have rights related to:
Access;
Deletion;
Correction;
Portability;
Objection or restriction of processing;
Withdrawal of consent.
You may exercise applicable rights through the Services or by contacting us as described below. We may require identity verification before acting on your request.
Complaints
If you wish to raise a complaint about our data handling, you may contact us using the information below. You may also have the right to escalate your concern to a data protection authority.
International Transfers
Your data may be transferred or stored outside your home country. When transferred outside the UK/EEA, we rely on lawful mechanisms such as Standard Contractual Clauses or equivalent safeguards.
Changes to This Privacy Policy
We may update this policy periodically. Revised versions will be posted with an updated “Last updated” date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Email: contact@tomwoodsuk.com
Address: 4539 N 22nd St ste r, Phoenix, AZ, 85016, US
For the purposes of data protection legislation, we are the data controller of your personal information.